Banner
Home > FAQ

Q: Are you Manufacturer?

A: Yes, we are Manufacturer of centrifuges, water purification system, rotary evaporator, vacuum pump, Micro-plate Reader & Washer, and CO2/Tri-gas Incubator.

We has been specialized in manufacturing various centrifuges since 2005, as one of first-class centrifuge manufacturers in China, we can make nearly all series of centrifuges.


Q: Where are you located?

A: Changsha city, Hunan Province, P.R.China, about 1200kms from Beijing, 1000kms from Shanghai, 800kms from Shenzhen, and 1100kms from Hongkong.

It is more convenient to arrive by high speed railway or flight from Shenzhen.


Q: How to choose the suitable model?

A: Every product has various models, please tell us your requirements, professional suggestion and model will be offered.                                                     


Q: Your quality is reliable?

A: Yes, of course. Three main points:

1. More than 10 years export experience, reliable quality gets more regular customers and good feedback.

2. Every product needs to be tested and inspected strictly, then allowed to deliver.

3. We have ISO, CE and TUV certificate.


Q: Can you make customer's design(logo) on the package?

A: Yes, OEM/ODM package is welcomed, if you don't have designer, we can design it for  you. We provide "private label" or "generic label" versions of LABTECH standard products. In accordance with your request, we can design the label and stick it on our standard products.


Q: Is there any discount on the price?

A:  Definitely we have, we have very competitive and favorable price in this market since we are factory and we run big volume. More quantity, more discount.                                                                                                       


Q: How long to deliver after pay?

A: Normally 5-7 working days. If quantity is large or need to customize, please confirm with us before order.        


Q: Do you accept small orders?
A: Yes, small order is acceptable.                                                                     


Q: How to transport?

A: By Sea: Suitable for large volume. Cheap and safe, but slow.

By Air: Suitable for urgent order. More safe and fast.

By Express: Such as DHL, TNT, FedEx, UPS...Customs clearance included and sent to door, very convenient.             


Q: What kind of Payment term do you accept?

A:Telegraphic Transfer(T/T); Western Union;                              


Q: Who pays import fees and tariffs?

A: Import fees and tariffs are entirely the customer's responsibility. Please check with your country's customs office to determine what the additional costs will be prior to purchasing our products. Import duties, taxes, and charges are not included in the item price or shipping cost.